February 15, 2011. Dean and Bowen (1994) suggest that continuous improvement (CI) has been one of the largest advances in business management; actually there are few businesses, especially in the manufacturing sector that can ignore CI as a working philosophy; in the same situation we can find innovation which is also receiving a lot of attention as a tool for sustainable growth and competitive advantage (Tushman and Nadler, 1986); but are they related?
There are authors who have challenged if both approaches in business management can be found in the same organization due to the difference in their nature; for example, Maguire and Hagen (1999) argue that CI is not compatible with innovation, since CI is developed for managing quality meanwhile innovation is required to break all the standards to come with something new. As Prajogo and Sohal (2003) states, there is a concern about organizations having to choose between quality and innovation since being successful at both is not reachable.
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